All FashionDot software products are sold as licences, not as permanent ownership of the
software itself. By
activating any FashionDot software product, you agree to the licence terms applicable to
that product.
Tailoring CAD Software
Use of Tailoring CAD software (Printer, Plotter, Projector editions) is subject to a valid
Annual
Maintenance Contract (AMC). The AMC covers software updates, bug fixes and
access to technical
support.
Failure to renew your AMC before the expiry
date will result in the suspension of technical support and software
updates. The software
will continue to function in its current state but will not receive further improvements or
patches until
renewal.
AMC renewals are the customer's responsibility. FashionDot will attempt to notify customers
in advance of AMC
expiry but cannot guarantee delivery of renewal reminders sent via email or WhatsApp.
Juvee ERP
Juvee is a subscription-based service, available on monthly or annual
billing cycles. Access
to the Juvee platform, including all features, data storage and support integrations, is
revoked
immediately upon subscription expiry.
Data retention after
expiry: Your
data is retained on FashionDot's servers for 30 days after subscription expiry. If you
do not renew within
this period, your data may be permanently deleted. We strongly recommend exporting your
data before your
subscription lapses.
For products funded directly through FashionDot's in-house EMI programme, FashionDot
retains absolute
legal ownership of the equipment until the final instalment is paid in full.
The customer is
granted a right to use the equipment during the repayment period, subject to compliance with
all EMI
obligations.
During the EMI period:
The customer may not sell, transfer, pledge or
otherwise dispose of the equipment
The customer is responsible for maintaining the
equipment in good working condition
FashionDot reserves the right to inspect the
equipment at the customer's premises with reasonable notice
Full ownership is transferred to the customer
only upon receipt of the final EMI payment
Strict Clause: Non-payment of EMIs (in-house) or loan repayments
(bank-linked) will lead to
the immediate discontinuation of all software services and remote deactivation of
CAD
licences until all outstanding dues are cleared in full.
This clause applies to all FashionDot products purchased under EMI or bank-facilitated
financing, including:
Tailoring CAD Software licences (Printer,
Plotter, Projector)
Juvee ERP subscriptions linked to an EMI product
purchase
Any hardware product with an active software
component that is covered under the same financing agreement
Reactivation of software services following a payment default will occur only after:
All overdue EMI instalments have been paid in
full
Any applicable late payment charges have been
settled
FashionDot's accounts team has confirmed receipt
and reconciled the payment
If you are experiencing financial
difficulty and
anticipate a delayed payment, contact our accounts team immediately at
+91 844 863 863 9.
Early communication allows us to explore payment arrangement options before a default
occurs.
FashionDot provides professional installation services for all hardware products - Plotters,
Laser Cutting
Machines and Projectors. Installation includes physical setup, machine calibration, software
activation and an
initial training session for the customer or their staff.
Installation is provided once per
purchase. Subsequent re-installations, relocations to a new premises or
additional installation
sessions are chargeable at the prevailing service rate.
The customer is responsible for ensuring that the installation site meets the required
specifications before
the FashionDot technician arrives, including:
Adequate floor space as specified in the
product's site requirement document
Stable electrical supply with the correct voltage
and earthing (as specified per product)
Stable internet connectivity for software
activation (where required)
A designated computer or workstation meeting the
minimum hardware specifications
If the installation cannot proceed on the scheduled date due to site unreadiness on the
customer's part, a
rescheduling charge may apply for the technician's return visit.
FashionDot offers two financing pathways for customers who wish to spread the cost of their
purchase:
| Product |
In-House EMI |
Bank Loan Facilitation |
| CAD Software Licences |
Available |
Not Applicable |
| Tailoring CAD Pattern Printers |
Available |
Not Applicable |
| Tailoring CAD Plotters |
Available |
Available |
| CAD Projectors |
Available |
Available |
| Laser Cutting Machines |
Not Available |
Facilitated by FashionDot |
In-House EMI: Approval is at the sole discretion of FashionDot based
on the applicant's financial documents, business profile and repayment capacity. Submission
of documents does
not guarantee approval.
Laser Cutting Machines: These are excluded from in-house funding due to
their high capital
value. FashionDot facilitates third-party bank loan applications and will assist you through
the documentation
and approval process with our partner banks.
Service Linkage: By opting for any
EMI arrangement, the customer explicitly agrees that their software access and technical
support are directly
linked to their payment schedule. Any payment default will result in immediate suspension of
all linked
software services.